Taking care of those client relationships


One of the most important aspects of a recruiter’s role is to develop good business relationships with clients and candidates. In the digital era, technology has certainly helped to enhance communications and widen networks. However, there’s such a thing as being too reliant on email, mobile and social media.

Catching up reminds clients there’s a real person behind that email address.

Try to plan more regular meetings with clients

There are many good reasons to meet with clients. For one, catching up reminds them there’s a real person behind that email address.  It also gives you a chance to find out more about each other and strengthen your relationship.

Immense value can be gained from getting together with a client to discuss their hiring needs in detail – something they may be less inclined to do through email or over the phone. By meeting, you’ll have the benefit of more time to talk through all the issues.

As a recruitment consultant, you can also offer expert insights into the job market or hiring practices relevant to your client’s industry. This can be particularly valuable given that many business leaders are too busy to keep up with latest trends.

Meetings provide an opportunity for you and your client to touch upon many issues.

Show that you’re interested  

Work on building a rapport with your clients on a more personal level. They will certainly appreciate it if you’re friendly and show that you’re interested in what they have to say. Make a point to listen carefully about any personal details they share (eg. an upcoming vacation or a house move) so you can remember to ask about these at a later time.

Recruitment technology can be very useful for building rapport with clients.

How technology can consolidate your network

FastTrack Recruitment offers FastTrack360, a unique Recruit-Pay-Bill software solution that can help you consolidate your existing network and expand your contacts. Recruitment technology and be very useful for building rapport with clients, getting roles and finding qualified candidates. However, the technology is but one part – nothing beats the power of human interaction.

Please contact us today to find out how your recruiters can benefit from a end-to-end recruitment system like FastTrack360.

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