We're here to help you and your team survive COVID-19

COVID-19 is here and impacting the globe. We have put together a range of resources to help recruitment and staffing businesses navigate these challenging times to survive, and ideally thrive during COVID-19.


At FastTrack our aim is to help staffing agencies survive COVID-19, and where possible, thrive once the market returns. As part of this we are completing a range of interviews with industry leaders to hear what they are doing personally and professional to not only get through the lockdown, as well as focusing on setting themselves up for success.

Please join FastTrack’s Cameron Main as he chat’s to John Wilson from Bayside Group about the impact to the industry, the importance of diversification, investing in technology and his outlook for the future.

Join FastTrack’s own Luke Mugavin as he chats with industry stalwart and Ratescalc.com founder, Col Levander. Join Luke and Col as they chat about holding up in COVID-19, and the advice he has been giving agency owners to think differently about the way they do business to survive and ideally thrive.

Join FastTrack’s own Cameron Main as he chats with Director of WorkforceXS Nigel Ashton about how he’s managing with his team, what his view is on the economic recovery and also how he made a citizen’s arrest!

Free Online Training Sessions

To help customers, FastTrack will be running a series of regular online free training sessions in the FastTrack360 Academy. These free 30 mins sessions will provide a range of tips and tricks to help you get more efficiency from your system. The sessions will be updated regularly so keep your eyes peeled and if you are a FastTrack360 customer make sure you register your spot now as we have had over 200 registrations so far!

Find out more here marketplaces.fasttrack.com.au/support-services/academy

FastTrack360 Academy

Free Google Maps for 12 months

To help you protect candidates and minimise travel FastTrack360 customers can now use Google Maps for 12 months free! Now you can quickly run a search to find the best candidates near a job and quickly place them. It’s another step we wanted to take to help customers during this tough time.

Find out more about Google Maps here>>

Partner Deals & Guides

With support from our growing list of amazing FastTrack360 MarketPlace partners, we have collated a range of resources and deals to help you navigate these interesting times.

Plus, our CEO David Page has shared his view on what COVID-19 means for the staffing industry. Read his views on disruption and the big reset here>>

Working from home

Workforce compliance champions, WorkPro, have put together a range of resources on how to best manage working from home.

Free onboarding

Reducing face-to-face time to maintain social distancing is critical to help flatten the curve. Find out how you can digitise your onboarding process and offer your candidates benefits for free with new MarketPlace partner, Flare HR. Read more here>>

SMS tips during COVID-19

Read the blog from SMS Central on ‘Tips for sending SMS communications during COVID-19‘, which includes a webinar recording attended by Message Media’s Senior Product Manager, Customer Experience Manager and CEO.

Free bank, tax and Super onboarding

To help recruitment companies through this difficult time and help them automate their onboarding process and facilitate remote onboarding, Onboarded will be offering their lite package (online bank, tax and Super collection) absolutely free, including the automatic setup of a payee record with no manual intervention needed. With no setup fee ever, no subscription fee for the next 6 months, and no strings attached, Onboarded will continue to honour their commitment of not using, selling or retaining client’s data. Find out more about Onboarded here>>

Plus, ensure your candidates and clients are compliant with a COVID-19 declaration embedded directly into your existing onboarding form to help keep your staff safe.

Manage Client Quoting Online

Build client quotes and candidate employment schedules 90% faster with with Ratescalc. With more people working from home there has never been a better time to upgrade your processes with cloud-based technology and also deliver a better client experience. Chat to the team at Ratescalc.com today about how you can take your client quotes online.

Helpful Resources

We have collated a range of resources to help customers and partners in all core markets. Plus our CEO David Page has shared his view on what COVID-19 means for the staffing industry. Read his views on disruption and the big reset here>>



  • The UK Government have put together a range of resources and support to help businesses available here>>
  • FastTrack monitor regular compliance changes and update these via our news page here FastTrack360.co.uk/news
  • Industry bodies have created a range of resources to help staffing businesses:
  • Our very own Miriam is working closely with the HMRC to stay across key updates, including

FastTrack is here to help

We are in unprecedented times.

As the coronavirus (COVID-19) disease continues to spread around the world, the uncertainty that is being caused can be unsettling. We just wanted to let you know that at FastTrack we are treating this seriously and taking steps to protect our staff to ensure we continue to deliver the best service we can for our customers and partners.

FastTrack is committed to providing a safe and healthy environment for our team and ensuring business continuity in our partnership with the staffing industry. With over two decades working alongside dynamic leading agencies in turbulent environments, we know that partnerships and reliability matter, and the mark of a true partner is standing with clients and supporting them in the most challenging times. We want to assure you that we are here.

As part of our ISO 27001 accreditation we have recently revisited our Business Continuity Plan to ensure we were prepared for such situations. We have the tools and processes in place, and we are confident in our ability to seamlessly deliver the services and value expected from FastTrack, even as we activate our business continuity plans and do our part to slow the spread of COVID-19.

Here’s an overview of the measures we are taking to maintain our service and protect our team, customers and partners:

  • If an employee show signs of symptoms related to COVID-19, have travelled to a restricted destination, or have been in close physical contact with someone who has travelled to a restricted destination and is showing symptoms, we require them to work from home for 14 days.
  • All employees have been working from home since Monday, March 16, using our existing tools and processes to ensure business as usual service.
  • Any travel is on hold until further notice.

We want to be clear that these policies don’t change how we work, or our ability to provide the great services expected from business-critical partners.

At FastTrack we have a people first culture. These measures will help protect not only our employees, customers, and partners, but also our community as a whole. We will be continuously monitoring the situation as it evolves and will adjust our policies accordingly to help keep everyone safe and healthy.

You can keep up to date with our latest news here marketplaces.fasttrack.com.au/news

Stay safe.

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