Keeping your clients onside using recruitment software

The retention and management of client data and information is like walking a tightrope.

Lose it and the company appears incompetent, mismanage it and you could have a legal battle on your hands.

If that isn't bad enough, 7 out of 10 small firms that experience a major data loss go out of business within a year, according to DTI/PricewaterhouseCoopers.

However, if you can demonstrate that your client's privacy and business is at the forefront of your company's thoughts, your relationship can flourish to no end.

Managing client information

Possibly one of the most difficult tasks a developing recruitment company faces is determining how to keep track of all the new information being provided by both existing and new clients. Certain types of recruitment software can identify common industries in the client base, which can help to group clients together and ensure you a delivering a consistent service.

Crucial meetings and visits can also be forgotten and lost amongst the mountains of paperwork. Recruitment software can provide the perfect solution for recording such information and distributing warnings for upcoming events and important messages. It can act as a safe-guard, but also assist in making the most out of clients and better tailoring to their individual needs.

Making it all add up

With every client having different needs and requirements, maintaining financial requirements such as Payroll Tax and GST is imperative. Getting it wrong adds to the mountain of paperwork while also adding to the wasted man hours.Recruitment software can maintain billing requirements for clients and make changes without the hassle of filling out forms.

Simple done right

Staying in touch on a regular basis is the key to ongoing positive relations between the business and company. Recruitment software will generate single or multiple letters and send to clients on an industry list for mail or e-mail. It can also track the documents, automating the process.

Using the Fasttrack SkillsBase and Recruitment Manager software, these situations can easily be avoided, creating good on-going relations between your company and your clients.

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